Health Care Professionals Community

Confidentiality: How to Maintain Patient Confidentiality (with CE Credit)

Stephanie Struyck Elgin
Contributing Author | Columnist
03/01/18  10:15 AM PST
how to maintain patient confidentiality

This free course has already taken place. Contact your local Shield HealthCare representativeabout scheduling this course as an in-service in your facility.

Click here to find our current available course in our Healthcare Professionals Community.

0.5 contact hour of continuing nursing education credit is available for this course, Confidentiality: How to Maintain Patient Confidentiality

HIPAA legislation dictates that all protected health information, PHI, about patients are private and must be held in confidence by all healthcare professionals until the patient gives permission that the information be shared with the people he or she specifically designates. There are some exceptions to the rule.

In this course, you will learn various ways to preserve confidentiality in daily practice and how to keep stored information private. The program explains the guidelines for maintaining confidentiality as privacy regulations and how they impact clinics and private offices.

Learning Objectives

After completing this free online course, you should be able to:

  • Describe various ways to preserve confidentiality in daily practice.
  • Identify ways to keep electronically stored information private.
  • Follow guidelines for maintaining confidentiality when leaving messages.
  • Describe how privacy rules govern conversations with coworkers.

Who Should Take this Course

This course is useful to any practicing nurse or healthcare professional providing patient care.

How to Start

Create an account at www.medcomrn.com/shieldhealthcare. Once you’ve logged in, you will see the course listed in the center of the page. Select the course to begin.

Upon completion you have the option to take the course post-test. A score of 80% or higher will qualify you for your certificate of completion which you can print for your records.

Once you’ve created an account, you can use that login to take all other Shield-U courses that will be released this year. A history of completed courses will be kept for your convenience in your account.

Continuing Education Credit

0.5 contact hour of Continuing Nursing Education credit is provided by Medcom/Trainex, which is accredited as a provider of continuing education in nursing by the American Nurses Credentialing Center’s Commission on Accreditation*, the California Board of Registered Nursing (provider number CEP 9888), and the Florida Board of Nursing (provider # 50-1285).


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