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How to Register and Attend Our Webinars

Aimee Sharp
Author | Shield HealthCare
07/16/15  5:38 PM PST
How to attend webinar

Are you interested in attending one of our upcoming or past recorded webinars but aren’t sure how to register? We can help!

1. Click on this Webinar Link.

2. On this page, browse through and click on any of the upcoming webinars that you’re interested in. If you would like to see our past recorded webinars, click on “Previous Events” on the right-hand side of this page.

3. Then, on the next page, click on the “REGISTER” or “WATCH RECORDING” button.

Here you will find some basic information about the webinar itself as well as several fields that require some basic information from you.

4. Fill out the information as needed. Fields that have asterisks (*) next to them are required to finish the registration process.

5. Once each required field is filled in, simply click the “REGISTER” button at the bottom and you are done signing up!

After completing this registration process, you should receive a confirmation email from us with the date, time, and link of the webinar. The email will also provide a link to Check System Requirements beforehand as well as plugins that will allow you to add the webinar onto your Outlook, Google, or iCal calendar. Additionally, you should receive reminder emails one day and one hour before the live webcast actually begins.

Important Technical Details: A Troubleshooting Guide for Attending the Webinar

Here are a few common issues that people experience and how to resolve these situations.

    • “Help! I can’t hear or understand anything!” If the audio of the webinar is not playing or is creating an echo effect from your speakers or headphones, please make sure to check your sound and volume settings.
    • “Help! I registered but didn’t receive a confirmation email!” Check your email “Junk Folder.” It is possible that the email confirmation was blocked and automatically filed to your junk or spam folder; however, you can easily move it into your inbox.
    • “Help! I don’t want to install this program!” This temporary software will not harm your computer and is only used to attend this webinar. When you click on the link to join the webinar, you may be greeted with a request to launch the GoToWebinar software on your computer. If this happens, you need to click yes to ensure that you can attend the webinar.
    • “Help! I am unable to attend the webinar!” There are a few System Requirements that need to be met in order to attend our webinars. These requirements are very basic and should be covered by any computer purchased within the last 5 years.

If you have any further questions, feel free to leave any comments in the section below and we will work to provide a solution for you as soon as possible.

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Comments

16 comments

    1. Hi Patricia. Our next webinar is taking place on Nov. 11th, and you can sign up for it here: https://attendee.gotowebinar.com/register/7691308503626323457 Just enter in your name, email address, address, job title and organization and click register, and you’re all set!

      As for attending, before the webinar is due to start, click on the link you will be send in your confirmation email. That will take you to Go To Webinar, and open an application on your computer. Just follow the steps above, and you’ll be able to listen and view our webinar.

      Please let us know if you have any other questions. Thanks! -Aimee, Shield HealthCare

    1. Hi Katie. Our webinar is only available live on Tuesday 1/26 at 9AM. However, we will be recording the webinar, and it will be available to view on the Wound Care Education Institute’s website within a few days after the webinar presentation. We will be providing the link to that recording on this page. In addition, the Wound Care Education Institute will be able to offer CE credits to those who register with them and then watch the video on their site. Again, there will be directions to follow that will be available through the above link. Please let us know if you have any other questions, and thank you for your comment. -Aimee, Shield HealthCare

    1. Hi Amber. Thanks for asking! You should be able to find all the information you’ll need about getting CEUs for a group for the next webinar (Ostomy 101) on this page here. Please let us know if you have any other questions. Thanks! -Aimee, Shield HealthCare

  1. Our group is interested in this webinar, but we have another training scheduled for this day. Is there any other way to access this webinar post November 9th?

    1. Hello Ms. Stoddard. We do plan on recording this webinar, and it should be available to view later that day or, at the latest, the next day. You will be able to find a link to the recording from this page: http://www.shieldhealthcare.com/community/grow/2016/10/31/webinar-special-education-expert-parent-tips-advocating-young-child/ and I will also set a reminder to myself to email you the link once the video is ready. Thank you. -Aimee, Shield HealthCare

  2. How do I print out a certificate for the 1 CE hour credit that is should get for watching the WEbinar today the complete nurses guide to tube feeding? i answered the questions at the end. Where do i go to print out the Certificate so i can put in my file at home? thanks

    1. Hi there! Thank you for your question. You will receive an email from Capital Nursing Education in three to five business days regarding your certificate. If you do not hear from them by that time, feel free to email us at marketing@shieldhealthcare.com. Thanks! -Aimee, Shield HealthCare

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