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Shield HealthCare Expands Texas Operations into New Location

Gina Flores
Caregiver Advocate | Shield HealthCare
09/04/16  3:30 AM PST
shield healthcare expands texas operations

FOR IMMEDIATE RELEASE 

Shield HealthCare Expands Texas Operations into New Location

Dallas, TX – Shield HealthCare, a leading provider serving the medical supply needs of the growing population of caregivers and families who manage medical care at home, has relocated its Dallas operations and distribution to a larger facility in Carrollton, Texas. The new facility, the Central Region Operations Center, offers Shield new and expanded resources for continuing growth in Texas and positioning the company for expanded reach to additional markets throughout the central and eastern United States. With 59 years of experience, Shield HealthCare has an industry-leading customer satisfaction rate of 99%, based on recent surveys of 3,000 current customers conducted by Press Ganey Associates, Inc. The new Carrollton facility provides the resources to allow Shield to gain efficiencies and to better serve its expanding customer base.

The new 52,000 square foot facility accommodates Shield HealthCare’s local team of 125 home medical supply experts including a state-of-the-art Customer Care Center and Distribution facility. In addition, Shield will be importing Utilization Review, Human Resources and Information Technology personnel as part of its effort to bring its services closer to the consumer they serve.

Through a local community presence, Shield HealthCare ensures highly accessible resources to responsively serve the home medical supply needs of its customers, their caregivers and referral partners.  Shield provides highly specialized resources with an on-staff Registered Dietitian to support tube-fed adult and pediatric customers, and seasoned Ostomy and Spinal Cord Injury Specialists who offer practical advice and inspiration.

Shield HealthCare’s new Carrollton facility is located at: 2941 Trade Center Drive, Suite 120, Carrollton, TX  75007 with adjacent access to the DART light rail station for convenient commuting.

About Shield HealthCare

Since 1957, Shield HealthCare has been an industry leader focused on service excellence, fulfilling home medical supply needs with specialized customer resources.  Shield HealthCare provides high quality disposable medical products including Incontinence, Enteral Nutrition, Ostomy, Urological and Wound Care supplies. Shield HealthCare operates twelve locations, serving the western US from the Mississippi to the Pacific.

Come see what’s new at Shield HealthCare at shieldhealthcare.com/community

 

Comments

1 Comment

  1. William Hogate
    Posted October 13, 2016 at 2:09 pm PST

    Hope to see Shield service my Medicare needs in Virginia. The company provides much more user support than competition!

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