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Company News

Career Openings At Shield HealthCare

Brooke Phillips, CWCMS
Editor | Shield HealthCare
01/07/19  8:00 AM PST
healthcare job openings

Updated 6/17/2019

Are you looking for a new career? Shield HealthCare, a national provider of medical supplies for more than sixty years, is hiring! See our latest job openings listed below to learn how you can be stronger with Shield – or visit www.shieldhealthcare.com/careers for more details.

In addition to a dynamic work environment, we are proud to offer competitive salaries and a comprehensive benefits package, including:

  • Medical and Dental Insurance
  • Disability Insurance
  • 401(k)
  • Life Insurance
  • Educational Assistance
  • Flexible Spending Account
  • Paid Time Off
  • Charitable Contributions and Activities

Recent Job Openings

The following positions are currently available for qualified candidates (updated 6/17/2019):

Customer Service Agent | Location: Carrollton, TX

Handles incoming and outgoing customer calls in a call center environment and enters customer order information into the computer.  Must have 1-2 years customer service experience. Call center experience preferred, not required. T35 wpm required. Data entry skills needed. Bilingual English/Spanish preferred.

Customer Service Agent | Location: Valencia, CA

Handles incoming and outgoing customer calls in a call center environment and enters customer order information into the computer.  Must have 1-2 years customer service experience. Call center experience preferred, not required. T35 wpm required. Data entry skills needed. Bilingual English/Spanish required.

Distribution Clerk| Location: Denver, CO

The primary function of this position is to pull, pack, check and ship customer orders. The successful candidate will have the responsibility for receiving products and mailroom responsibilities. The distribution clerk inspects orders for completion and ensures proper packaging and documentation. Conducts final audit prior to shipment and will process will calls, credit cards and back orders. Receives, inspects and stores all inbound returns. Requires one year distribution and forklift experience. Must have basic computer skills, good math and communication skills. A valid drivers’ license is required.

Distribution Clerk| Location: Chicago, IL

The primary function of this position is to pull, pack, check and ship customer orders. The successful candidate will have the responsibility for receiving products and mailroom responsibilities. The distribution clerk inspects orders for completion and ensures proper packaging and documentation. Conducts final audit prior to shipment and will process will calls, credit cards and back orders. Receives, inspects and stores all inbound returns. Requires one year distribution and forklift experience. Must have basic computer skills, good math and communication skills. A valid drivers’ license is required.

Customer Service Representative| Location: Denver, CO

Answers incoming calls/faxes, taking orders from physicians, referral sources and customers. The successful candidate will have the responsibility to interview customers, record the data into the computer and place orders. Will be responsible to resolve customer complaints, enter orders using AS400 and attends to walk-in customers. Will upsell and cross-sell to meet customer need and process authorizations and support documentation to ensure corporate compliance. Must have 2+ years of customer service experience, excellent verbal and written communication skills, PC knowledge and Windows experience, type 35+ WPM. Bilingual (English/Spanish) preferred.

Customer Service Representative| Location: Seattle, WA

Answers incoming calls/faxes, taking orders from physicians, referral sources and customers. The successful candidate will have the responsibility to interview customers, record the data into the computer and place orders. Will be responsible to resolve customer complaints, enter orders using AS400 and attends to walk-in customers. Will upsell and cross-sell to meet customer need and process authorizations and support documentation to ensure corporate compliance. Must have 2+ years of customer service experience, excellent verbal and written communication skills, PC knowledge and Windows experience, type 35+ WPM. Bilingual (English/Spanish) preferred.

Customer Service Representative| Location: Fresno, CA

Answers incoming calls/faxes, taking orders from physicians, referral sources and customers. The successful candidate will have the responsibility to interview customers, record the data into the computer and place orders. Will be responsible to resolve customer complaints, enter orders using AS400 and attends to walk-in customers. Will upsell and cross-sell to meet customer need and process authorizations and support documentation to ensure corporate compliance. Must have 2+ years of customer service experience, excellent verbal and written communication skills, PC knowledge and Windows experience, type 35+ WPM.

Business Analyst | Location: Valencia, CA

The primary function of this position is to support business operations through the development and preparation of key data and financial analysis.  Our Business Analyst is also responsible for creating analytical models to better understand business trends as well as areas of risk and opportunity. Develop and prepare management reports that highlight operational results and trends. Create advanced excel modeling for various business scenarios. Quantify investment costs, risks, and potential of new and/or expansion markets. Prepare multiple ad-hoc analyses as requested. Work with the IT, Sales and Marketing departments to develop and optimize data. Must have 3 or more years of financial reporting, specifically analysis, forecasting, budgeting and planning experience. Expert level of proficiency in Excel; strong Excel modeling skills. Effective Project Management skills. Previous experience with AS400 query and/or system implementation is a plus. Bachelor’s Degree in Finance, Accounting or related field required; MBA preferred. Excellent verbal and written communication skills are necessary.

Project Management Analyst | Location: Valencia, CA

The primary function of this position is to serve as the liaison between the Project Management Office, business units and IT regarding the implementation of company-wide/enterprise projects.  BS in Computer Science/Computer Information Systems or equivalent degree/experience is required.  Experience with an ERP implementation is highly desirable.  Minimum 3 years’ experience in project management analyst role and well versed in project management activities and business process management. Experience with Agile/iterative development methodologies is preferred. Proven track record of identifying and implementing new or revised processes and technical solutions as an outcome of their own analysis and associated work product.  Must be knowledgeable in all phases of a project management life cycle.  Experience utilizing systems analysis tools including Microsoft Project, Visual Dev, Vision, etc.  Exemplary organizations skills, exceptionally high standards to written and oral communication and meticulous attention to detail; strong analytical and presentation skills; high level of professionalism, tact and diplomacy.  Able to work from own initiative and can work with minimal supervision; able to manage multiple project tasks and changing priorities and ability to elicit information, negotiate conclusions and work under strict deadlines.

Area Manager | Location: Santa Fe Springs, CA

The primary function of this position is to generate revenue, budgeting, staff development, operations management, customer service and maintain quality and productivity levels.  The successful candidate will have responsibility for customer service and requires recent management experience in a branch office environment.  Qualifications require a minimum of 3 years recent management experience in customer service with proven leadership ability.  A proven track record of achieving sales, expense, and operating income budgets and experience with financial planning and budgeting.  Experience with financial planning and budget issues. Familiar with managed care and third party programs. Must be capable of building effective sales teams and achieving success in a fast-paced environment.  Excellent written and verbal communication skills are required and a Bachelor’s degree is required.

Human Resources Manager | Location: Valencia, CA

The primary function of this position is to manage the administration and operational needs of the Human Resources Department as well as assist the Chief Human Resources Officer with various department projects and functions. Manages staff within HR Department as depicted on departmental organizational chart. Interviews, selects, ensures orientation, training, and when necessary disciplines and/or discharges department personnel. Confers with department management to identify human resource needs, job specifications, job duties, qualifications, and skills. Manages recruitment programs to ensure adequate flow of applicants to fill specific job openings. Manages workers compensation and LOA programs.  Communicates regularly with employees, workers compensation insurance company, industrial medical clinic, and attorneys as needed. Handles employee relations issues. College degree or equivalent work experience preferred. Minimum of 7 years human resources experience with at least 4 years in an HR Management capacity. Knowledge of state and federal laws regarding employment and general personnel practices. Proficient in Microsoft Word and Excel. Travel as required.

How to apply:

Learn more and submit your resume here: www.shieldhealthcare.com/company/careers/

 


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Comments

2 Comments

  1. Tracy Michaelis
    Posted September 23, 2012 at 5:14 am PDT

    What a wonderful company and a powerful resource for caregivers. I want to work for Shield Healthcare!

  2. Donna M.
    Posted February 16, 2014 at 6:14 am PDT

    I depend on Shield Healthcare for supplies. I love the professional customer service when I call to re-order my supplies and the prompt delivery of my supplies.

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