Nutrition Community



  1. Barbara J.
    Posted January 24, 2019 at 6:22 am PST

    Your video is great. I learned so much, but the thing I needed to know, you didn’t go into detail about. How to set up the intermittent mode. I have a new baby with feeding tube and the DR. wants him on 3 hours of feeding and 1 hour off at night. I tried to get the operating manual but error:illegal characters in path comes up. Pleas send info on setting intermittent feed up.

  2. Aimee Sharp
    Posted January 25, 2019 at 8:45 am PST

    Hi Barbara. We checked in with one of our registered dietitians, and here is her response: “It sounds like you might be needing to take the pump off ‘EZ Mode,’ which can be kind of confusing. Here is a link to the Covidien Kangaroo Pump user manual as a PDF. It’s explained on page 12 how to get it off ‘EZ mode’ and have the option for the ‘intermittent/continuous mode’. Hope that helps some! -Stephani”

  3. Kim C.
    Posted February 21, 2019 at 6:11 pm PST

    How do you stop the alarm from going off every time it feeds my mom it goes off

  4. Aimee Sharp
    Posted March 1, 2019 at 3:49 pm PST

    Hi Kim. Thanks for your question. Here is what the manual says: ““Press BUZZER in the MORE OPTIONS menu to access the BUZZER screen and increase or decrease the alarm buzzer volume. The alarm will be audible as the volume setting is changed. This sets the volume level for any warning or error that may occur with the pump. Critical errors of System Error and Pump Set Dislodged will always use the maximum volume setting” page 19 We hope that helps. -Aimee, Shield HealthCare

  5. Sharon D.
    Posted March 7, 2019 at 4:08 pm PST

    I have been wheelchair bound for 52 years. I find I am learning new things all the time. I appreciate all the traveling tips and love to know if this place is acceptable or a good vacation spot. Keep it coming! I learn from you and hope to follow in your steps!

  6. Aaron Baker
    Posted March 13, 2019 at 12:51 pm PDT

    Hi Sharon,

    Thank you for reaching out to me. I am very pleased to know that you have found our website useful and are learning new things from us!

    Which location are you referring to for an accessible vacation? I’d love to help you with your planning.

    Best of luck, keep rising!

  7. Faye P.
    Posted April 12, 2019 at 9:57 am PDT

    Thanks for the video but you didn’t cover how to connect the H2o flush.

  8. Aimee Sharp
    Posted April 17, 2019 at 11:44 am PDT

    Hi Faye! Thank you for your comment. We’re glad you found the video helpful. We emailed with one of our Registered Dietitians about your question. She wrote back: “The feed and flush sets look pretty much the same as the single Joey feeding sets, albeit with 2 bags and 1 common tube that attaches to the pump. There is just 1 tube to insert as with the single set. With the feed & flush bags, they will simply fill and hang the flush bag adjacent to the feeding bag and prime as they normally would. The water primes separate from the formula. The flush will be programmed separately and delivered intermittently by the pump as specified by the feed regimen.” In addition, this video is pretty good in terms of explaining how to set up a feed and flush on the Joey: We hope you find that explanation and video helpful. Best of luck! -Aimee, Shield HealthCare

  9. Batries
    Posted April 19, 2019 at 6:57 pm PDT

    How about if your kangaroo joey is not showing boluses fed amount.

  10. Sarah Herrera
    Posted May 3, 2019 at 11:31 am PDT

    Hi Batries! Thank you for your comment.
    We checked in with our Registered Dietitians. Eleni suggests trying this:

    1. Press Power button in the lower right hand corner.
    2. While the Kangaroo is jumping, press and hold the top left > button.
    3. Press the > next to “Biotech Options”
    4. Press the > next to “EZ Pump Mode” (EZ Mode is on when there is a checkmark next to it)
    5. Press the > next to “Done”

    Also the Covidien Kangaroo Pump user manual as a PDF is online here.
    We hope this helps and we wish you the best in health!

    Sincerely, Sarah – Shield HealthCare

  11. Anita
    Posted July 11, 2019 at 6:21 am PDT

    How do I set pump to flush before & after feedings on intermittent setting?

  12. Sarah Herrera
    Posted August 8, 2019 at 10:50 am PDT

    Hi Anita.

    Thank you for your question! “Intermittent Mode Flushing” directions can be found on page 16 of the Kangaroo Operating Manual, linked here. I hope this helps.

    Shield HealthCare

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