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Free Shield University Course – Nursing Assistant: Incontinence Care

Brooke Phillips, CWCMS
Editor | Shield HealthCare
05/04/16  12:26 PM PST
Incontinence Care

This free course has already taken place. Contact your local Shield HealthCare representative about scheduling this course as an in-service in your facility.

Click here to find our current available course in our Healthcare Professionals Community.

*A certificate of completion is available for taking this course.

A person’s ability to control bowel and bladder function can range from needing toileting assistance to having no control and being completely dependent upon caregivers. Embarrassment and feelings of helplessness are emotions often experienced by those who suffer from incontinence.

Incontinent individuals require evidence-based perineal care to prevent skin breakdown. It is important to remember that prolonged exposure to incontinent waste places the person at a higher risk for pressure ulcers and infections.

Course Summary

This free online course reviews two basic types of incontinence care: toileting assistance and perineal care. The program also discusses three types of problems often associated with incontinence: urinary retention, urinary tract infection and constipation.

This course provides one contact hour of continuing nursing education.


After completing this course, the learner should be able to:

  • Explain how to assist patients with toileting
  • List the basic steps of perineal care
  • Describe the signs that a CNA should be alert to and report for urinary retention, urinary tract infection and constipation

Who Should Take this Course

We encourage all caregivers, home health aides, nurses and healthcare professionals who provide care for incontinent individuals to take this course, including:

  • Professional caregivers
  • Home health agencies
  • Nursing homes
  • Hospice agencies
  • Assisted living facilities

How to Take This Course

Click on the button below to create an account at www.medcomrn.com/shieldhealthcare. If you are a returning user, use your previous login and password to access the course. After you log in, you will see the course listed in the center of the page. Click on the course link to begin. You can watch the whole video at once by clicking on an icon in the middle of the screen, or take the course chapter by chapter using the left-hand navigation.

You may take the course test and receive your CE credit certificate immediately after completing the video presentation. Once you’ve created an account, you can use that login to take all other Shield-U courses that will be released this year! A history of completed courses will be kept for your convenience in your account.


Medcom/Trainex is accredited as a provider of continuing education in nursing by the American Nurses Credentialing Center’s Commission on Accreditation*, the California Board of Registered Nursing (provider number CEP 9888), and the Florida Board of Nursing (provider # FBN2818). This course does not provide CE credit, however a certificate of completion is available for taking this course.


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