Company News

Shield HealthCare Turns 65

Brooke Phillips, CWCMS
Editor | Shield HealthCare
08/01/22  12:00 PM PST
Shield HealthCare Turns 65

Happy Birthday, Shield HealthCare!

Shield HealthCare was founded in 1957 in Van Nuys, CA, as a small prescription pharmacy business. We have since developed not only into a leading provider of incontinence, urology, enteral nutrition, advanced wound care, diabetes and ostomy supplies, but also into a partner in the day-to-day lives of our customers. The Kobayashi Pharmaceutical Company purchased Shield in 1990, bringing the philosophy of kaizen into Shield’s business practices. In 2006 the Dharma Ventures Group, comprised mainly of Shield management, purchased the company from Kobayashi. The company has been privately held ever since.

While the Japanese term “Kaizen” has an exotic and ancient feel to it, it was developed by American businessmen during World War II. It is the practice of making small, continuous improvements, which can make long-term positive change achievable. Kaizen also rests on a “respect for people” principle.

By focusing on doing the right things for our customers and the right things for our employees, and by making continuous small improvements year-over-year, Shield has gained the experience and expertise that allows us to navigate a turbulent healthcare landscape and thrive as a home medical supply leader. 65 years later, we continue to improve our existing systems to meet the changing needs of our customers.

Shield HealthCare’s mission to serve the medical supply needs of our patients with excellence is made possible by our incredible staff. 33% of our employees have been with Shield for more than ten years. These experienced and dedicated employees bring experience and passion that helps us to continually change for the better.

 

Why Choose Shield HealthCare?

Features Benefits
  • A full line of Incontinence, Enteral Nutrition, Ostomy, Urological, Wound and Diabetes supplies.
  • Third-party supplier supporting customers needing products from one or multiple manufacturers – ideal for those with complex medical needs.
  • Fast, discreet delivery to your door.
  • Friendly and knowledgeable Customer Service Representatives.
  • On-staff Registered Dietitians and Product Lifestyle Specialists.
  • Multilingual agents and interpreter service with more than 150 languages.
  • Robust educational resources & information on products and diagnoses.
  • Expert Billing to Medicaid, Medicare, Managed Care and private insurance plans.
  • We deal with insurance companies, doctor offices and paperwork so that you don’t have to.
  • More time for you to focus on your own priorities and your own care.

 

 

Thank you for being the best part of Shield. Here’s to another 65 years of success!

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