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Company News

Career Openings At Shield HealthCare

Brooke Phillips, CWCMS
Editor | Shield HealthCare
08/21/17  8:00 AM PST
Job Openings

Are you looking for a new career? Shield HealthCare, a national provider of medical supplies for more than sixty years, is hiring! See our latest job openings listed below – or visit www.shieldhealthcare.com/careers for more details.

In addition to a dynamic work environment, we are proud to offer competitive salaries and a comprehensive benefits package, including:

  • Medical and Dental Insurance
  • Disability Insurance
  • 401(k)
  • Life Insurance
  • Educational Assistance
  • Flexible Spending Account
  • Paid Time Off
  • Charitable Contributions and Activities

 

Recent Job Openings

The following positions are currently available for qualified candidates: (updated 12/10/2018)

Customer Service Agent | Location: Carrollton, TX

Handles incoming and outgoing customer calls in a call center environment and enters customer order information into the computer.  Must have 1-2 years customer service experience. Call center experience preferred, not required. T35 wpm required. Data entry skills needed. Bilingual English/Spanish preferred.

Utilization Management Representative | Location: Carrollton, TX

The Documentation Clerk contacts medical professionals for documents required to service our customers.  Will also be responsible for a variety of administrative duties, including electronic maintenance of customer information, faxing, filing and document preparation.  Requires 1-2 years general clerical/customer service experience, computer knowledge and attention to detail.

Customer Service Representative | Location: Walnut Creek, CA

Answers incoming calls/faxes, taking orders from physicians, referral sources and customers. The successful candidate will have the responsibility to interview customers, record the data into the computer and place orders. Will be responsible to resolve customer complaints, enter orders using AS400 and attends to walk-in customers. Will upsell and cross-sell to meet customer need and process authorizations and support documentation to ensure corporate compliance. Must have 2+ years of customer service experience, excellent verbal and written communication skills, PC knowledge and Windows experience, type 35+ WPM. Bilingual (English/Spanish) preferred.

Territory Sales Representative | Location: Houston, TX

The primary function of this position is to ensure the highest level of customer service possible. The territory sales representative is responsible for maintaining and growing the profitability of assigned accounts, resolving questions and problems. Provides training and coordinates services. Must have 3 or more years’ recent experience in outside sales, preferably in the home health industry. Requires excellent written and verbal communication skills, Bachelor’s degree and knowledge of Home Healthcare business including referral sources and reimbursement, preferred but not required.

Territory Sales Representative | Location: Little Rock, AR

The primary function of this position is to ensure the highest level of customer service possible. The territory sales representative is responsible for maintaining and growing the profitability of assigned accounts, resolving questions and problems. Provides training and coordinates services. Must have 3 or more years’ recent experience in outside sales, preferably in the home health industry. Requires excellent written and verbal communication skills, Bachelor’s degree and knowledge of Home Healthcare business including referral sources and reimbursement, preferred but not required.

Area Manager | Location: Walnut Creek, CA

The primary function of this position is to generate revenue, budgeting, staff development, operations management, customer service and maintain quality and productivity levels.  The successful candidate will have responsibility for customer service and requires recent management experience in a branch office environment.  Qualifications require a minimum of 3 years recent management experience in customer service with proven leadership ability.  A proven track record of achieving sales, expense, and operating income budgets and experience with financial planning and budgeting.  Experience with financial planning and budget issues. Familiar with managed care and third party programs. Must be capable of building effective sales teams and achieving success in a fast-paced environment.  Excellent written and verbal communication skills are required and a Bachelor’s degree is required.

Human Resources Manager | Location: Valencia, CA

The primary function of this position is to manage the administration and operational needs of the Human Resources Department as well as assist the Chief Human Resources Officer with various department projects and functions. Manages staff within HR Department as depicted on departmental organizational chart. Interviews, selects, ensures orientation, training, and when necessary disciplines and/or discharges department personnel. Confers with department management to identify human resource needs, job specifications, job duties, qualifications, and skills. Manages recruitment programs to ensure adequate flow of applicants to fill specific job openings. Manages workers compensation and LOA programs.  Communicates regularly with employees, workers compensation insurance company, industrial medical clinic, and attorneys as needed. Handles employee relations issues. College degree or equivalent work experience preferred. Minimum of 7 years human resources experience with at least 4 years in an HR Management capacity. Knowledge of state and federal laws regarding employment and general personnel practices. Proficient in Microsoft Word and Excel. Travel as required.

How to apply:

Submit your resume here: http://www.shieldhealthcare.com/company/careers/

 

Shield HealthCare | Medical Supplies For Care At Home Since 1957

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Comments

2 Comments

  1. Tracy Michaelis
    Posted September 23, 2012 at 5:14 am PST

    What a wonderful company and a powerful resource for caregivers. I want to work for Shield Healthcare!

  2. Donna Mccamey
    Posted February 16, 2014 at 6:14 am PST

    I depend on Shield Healthcare for supplies. I love the professional customer service when I call to re-order my supplies and the prompt delivery of my supplies.

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